Should I buy a Barcode Package?
Most of our customers order a "Barcode Package" from the Shop page of our website. A barcode package will give you a unique barcode number, a guarantee certificate, & barcode images (these will be emailed to you).
The barcode images are the actual barcode picture (ie. the vertical black bars & spaces with a number underneath).
We email the barcode images in several different formats (.eps, .bmp, .pdf, .jpg & .tiff) (have a look at our sample images). You can then choose the format that works best for you, and insert the barcode picture into the artwork for your packaging.
If your packaging has already been printed, you can print the barcode picture onto sticky labels instead (or purchase barcode labels from us).
If you buy a barcode from us, It is a one-off purchase & there are no future fees.
Can I get a Barcode Number without Images?
Yes, you can. There is the option of purchasing just one "EAN-13 barcode number (without images)" on the Shop page of our website.
If you are selling on Amazon, a barcode number is all you need.
If you later find out that you need the barcode images as well you can easily come back to us to order the images.
Can I get Barcode Images for a Barcode Number I already have?
Yes you can. There is an option to purchase "barcode images (with barcode number purchase)" on our Shop page. If you want images for a number that was not issued by us, the price is a little more (a small setup fee is included in the total price).Please give us your barcode number in the "instructions to merchant" part of the PayPal transaction form - or else email your number to us. We will use it to create your barcode images.
After we receive your order, we will email the images in several different formats (.eps, .bmp, .pdf, .jpg & .tiff). You can then choose the format that works best for you, and insert the barcode picture into the artwork for your packaging or book/magazine cover.
What do I need for my Book or Magazine?
You will first need to get an ISBN number (for books) or an ISSN number (for magazines). You can get one from the appropriate organisation - please read our ISBN & ISSN page for more information.
Once you have your number, please come back to us & order "ISBN-13 or ISSN-13 images" (You do not need to order a barcode number as well - your ISBN or ISSN is a unique number & is used as a barcode).
After your order, please email us your ISBN or ISSN number. We will use your number to create your barcode images.
How do I get a Packaging or Carton Barcode?
Order "ITF-14 or TUN barcode image - carton code" from our Shop page, and then email us the barcode number for your product.
Your Carton Code will be a 14-digit barcode based on your product's (13-digit) EAN barcode.
After we receive your order we will create your Carton Code & email it to you. You can then put it onto your packaging box.
How do I get Barcode Labels?
A roll of sticky labels can be purchased from our Barcode Labels page. You can either purchase labels + a barcode number, or else you can purchase labels by themselves (if you already have a barcode number).
The labels come in rolls of either 500 stickers or 1000 stickers. Please allow 2-3 days for printing & 4-5 days for delivery.
How can I get my Barcode Verified?
You can find out about barcode verification reports & how to order one by reading our Verification page.
Some retailers require verification reports to be done on the barcode of new products entering their stores. A verification report is simple a test scan of how readable your barcode is.
If you need barcode verification, you will need to post your barcode - as printed on the final packaging or label - to us to be verified.
We use an independent company to verify the barcodes (we don't do this ourselves). Reports usually take 2-6 days after we receive your packaging or label. We will email the report to you when it is completed. Your barcode will is given a grade (a pass grade is A, B, C or D).
How do I register my Barcode?
Barcode registration is optional - after you receive your barcode (by email), you can attach it to your product & begin using it immediately. You do not have to register it first.
When your retailer first receives your product they will enter the barcode number & product details into their inventory system. After that, when your barcode is scanned the product details will appear on the retailer's computer screen.
Although barcode registration is not compulsory, we do offer an optional registration service. If you purchase barcode registration from us, we will register your barcode numbers and product details on the major barcode/product databases on the internet. Visit our registration page for more information.
If you have any questions, please email us.